Shipping policy

Shipping Policy

Last updated: September 2, 2026

1. Processing time Orders are typically processed within 2–3 business days before they ship.

2. Shipping time After processing, delivery typically takes an additional 5–7 business days, for a total estimated delivery time of 7–10 business days from the date you place your order. Delivery times are estimates and are not guaranteed, and may vary due to customs processing or carrier delays.

3. Shipping origin and customs Orders ship from our international fulfillment partner. Prices include shipping and any applicable import duties/customs fees (Delivered Duty Paid), so you should not be charged additional fees on delivery. In rare cases, local customs authorities may still contact you — if this happens, please reach out to us at support@gamecharms.com and we will help resolve it.

4. Order tracking Once your order ships, you will receive a confirmation email with tracking information.

5. Shipping delays Occasionally, orders may be delayed due to high demand, customs, weather, or carrier issues. We appreciate your patience and will keep you updated if we're aware of any significant delay.

6. Lost or missing packages If your tracking shows delivered but you haven't received your package, contact us at support@gamecharms.com within 14 days so we can investigate with the carrier.

7. Contact Questions about shipping can be sent to support@gamecharms.com.